The first few months on the project I was working under another designer before they took another opportunity and I became the lead designer. During this time, the initial user testing consisted of several remote sessions with the advanced user group (McKinsey & Company).
As our power users, they will be using all aspects of the tool. In order to make sure that our more common user group is also able to get the most out of the new analytics tool, we conducted user tests with a few customers remotely while watching them interact with the tool via video conferencing.
I have recently determined that it has been a few years since I really have given anything back to the community. I have done a very good job of taking and learning from others, but have not repaid the favors. So here is a small contribution that hopefully will help others learn and grow as so many have done this for me.
Some helpful sites for design research
Design and Architecture HOSTED BY FRANCES ANDERTON
99% Invisible HOSTED BY ROMAN MARS