The first few months on the project I was working under another designer before they took another opportunity and I became the lead designer. During this time, the initial user testing consisted of several remote sessions with the advanced user group (McKinsey & Company).
As our power users, they will be using all aspects of the tool. In order to make sure that our more common user group is also able to get the most out of the new analytics tool, we conducted user tests with a few customers remotely while watching them interact with the tool via video conferencing.
Hello! My name is Britta Mennecke
I am a product designer who is always curious, loves solving real-world problems, and is passionate about creating delightful experiences that address the
needs of the user and business goals.